Meet Our Team
The people behind Ronald McDonald House South Dakota are compassionate, mission-driven, and deeply committed to the families we serve. From daily operations to family programs, our team shows up every day to make sure no family faces a medical crisis alone, bringing heart, dedication, and a genuine sense of care to everything we do.
Kevin Miles
Chief Executive Officer
Kevin leads with kindness and is driven by a simple belief: every family deserves to stay close to their child during the hardest moments of their lives. He works alongside our board to chart the path ahead and build the relationships that carry our mission forward.
Jessica Arend
Chief Operating Officer
Jessica turns the vision into action, overseeing the programs, people, and operations that bring our mission to life every day by supporting families through every step of their journey from that first referral to long after they've headed home.
Mary Andersen
Administrative Assistant
Mary is the "hub of the wheel" that keeps our Houses in motion, connecting people, priorities, and details with the kind of steady presence that staff and families count on every single day.
Rob Bradford
Program Mission Director, Rapid City
Rob is on the front lines of bringing House in the Hills to life — managing logistics, building donor relationships, and representing Ronald McDonald House South Dakota at community events, all leading toward the day he'll welcome families through our doors.
Samantha Dixon
Volunteer Director & Events Coordinator
Samantha brings people together. She recruits and manages the volunteers who keep our Houses welcoming and facilitates fundraising events that fuel our mission, uniting generous hands and hearts to help families stay close.
Lauren Fischer
Program Mission Director, Sioux Falls
Lauren oversees the programs and services shaping every family's experience at our Sioux Falls Houses. From arrival to departure, she ensures families have the resources and support they need to stay focused on what matters most: their child.
Dawn Handshue
Administrative Assistant, Rapid City
Dawn serves as the administrative backbone of our Rapid City office. From supporting the House in the Hills capital campaign to keeping daily operations running smoothly, she makes sure nothing falls through the cracks for the families who will one day count on us.
Sheila Klosterman
Development Officer, Rapid City
Sheila is cultivating connections and securing the community support that will make Ronald McDonald House: House in the Hills a reality, helping lead the campaign that will one day open our doors to Rapid City families.